Our Company objective is meeting customers’ requirements for all products and services, all of the time.
This requires:
- Total Management commitment
- The total involvement of all employees
- Customer and supplier working together
- Objectives, standards and system based upon a commitment to total quality and continuous improvement
It is achieved by :
- Conforming to requirements
- Prevention not detection
- Getting it right first time
- Aiming for zero defects
- Training and Teamwork
- Measuring quality performance
Total Quality is a permanent feature of the Company's life. It will be planned, implemented, nurtured and maintained by an ongoing Quality Improvement Programme.